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Flood & Water Damage Restoration

Rapid water extraction, moisture assessment and structural drying to help prevent secondary damage and restore affected properties.
From burst pipes and leaking roofs to stormwater and flooding, SaveourHome provides professional water damage restoration across South East Queensland.

Water damage goes beyond what you can see

Water can travel beneath flooring, behind walls, into cabinetry and through building materials long after visible surface water has been removed.

Without appropriate assessment and drying, trapped moisture can contribute to material deterioration, odours, microbial growth and mould development.

Our approach is not simply to remove visible water. We assess the extent of moisture intrusion and develop an appropriate restoration and drying strategy for the affected property.

Moisture mapped, not guessed

Readings logged until dry standard is reached

Our Water Damage Services

From extraction through to documented drying, each stage is matched to the water event and the materials affected.

Emergency Water Extraction

Removal of standing or excess water where appropriate.

Moisture Assessment & Mapping

Moisture detection equipment is used to assess affected building materials and help determine the extent of water migration.

Structural Drying

Professional drying equipment including air movers and dehumidification can be installed to promote controlled drying of affected structures.

Affected Material Removal

Where materials cannot be appropriately restored, controlled removal may be undertaken to expose affected areas and facilitate drying.

Antimicrobial Treatment

Appropriate treatment may be incorporated where required based on the water event and affected materials.

Monitoring & Documentation

Drying progress can be monitored and documented throughout the restoration process.

Assess. Control. Restore. Document. Complete.

The same five stages on every SaveourHome job, whatever the damage. Here is what each stage means for flood and water damage restoration.

1

Assess

Identify suspect materials and arrange testing before disturbance.

2

Control

Exclusion zones, signage and site controls in place.

3

Restore

Controlled removal within the permitted licensing scope.

4

Document

Packaging, transport and disposal records through approved facilities.

5

Complete

Clearance and documentation completed before repairs proceed.

Step by step

How a Flood & Water Damage Restoration job runs from first call to hand back.

1

Inspect

Determine the source, affected areas, water conditions and immediate risks.

2

Extract

Remove standing water where required.

3

Map the Moisture

Identify visible and concealed moisture within affected materials.

4

Stabilise & Remove

Protect unaffected areas and remove non-restorable materials where necessary.

5

Dry

Install appropriate drying and dehumidification equipment.

6

Monitor

Take moisture readings and adjust the drying strategy as required.

7

Complete & Report

Document the restoration process and provide relevant information for the next stage of repair.

Insurance Water Damage Restoration

SaveourHome understands that an insurance water-damage claim requires more than simply drying the building.

We provide photographic documentation, moisture information, scopes and clear communication to assist insurance builders, insurers and other stakeholders throughout the restoration process.

Insurance & Industry Partners

Looking for a responsive restoration contractor?

SaveourHome works with insurance builders, insurers, body corporates and property professionals across South East Queensland.

Water spreads quickly. Early intervention matters.